Customer care exicutives

RGVS CONSULTANTS - Staffing Solutions

Job Summary
Company Name
RGVS CONSULTANTS - Staffing Solutions
Total Vacancies
15
Locations
New Delhi
Experience
1 - 3 Years
Key Skills
Excellent interpersonal, written, and oral communication skills
Education
12th Grade/High School/HSC

Industry
Hotel/Travel/Tourism/Airlines/Hospitality
Functional Area
Telecom
Area of Specialization
Receive inbound calls including transferred sales leads and calls from current and potential customers.
Posted On
13/08/15
About Company
Company Profile


We at RGVS Consultants provide HR Consultancy Services for different industries with active support of our team of diligent professionals.


We have a wide database that is constantly updated with the profiles of efficient candidates belonging to various domain expertise. Our consultancy services include assessment and recruitment of the appropriate professionals which add value to the resources of our esteemed clientele. Moreover, we ensure providing our services to our clients within a stipulated time-frame.


Considering individual requirement of our clients, we offer customized array of HR Consulting Services that are valued for well-planning and timely execution. Our wide range of services is adhered to quality assurance that is effectively executed under the guidance of our dedicated team of QA professionals.





Features:


Customized HR Consultancy services



Skilled workforce



Adhering to Quality Assurance



Updated candidate profiles as per market requirement





In a very short span of time, we at RGVS have gained wide accolades in corporate industry. Our rich industry experience has made us as one of the leading service providers of HR Consultancy. Commitment to quality in our various HR consultancy services help our clients in:


Minimizing time-to-hire


Reducing overall recruitment cost


Improving efficiency of recruitment





We assure to provide you best services in terms of recruitment of cream candidates from the various industries.




Job Description
•MNC launching itself in India with a travel and ticketing portal. They being in the industry of aviation and shipping in the south continent primarily, has emerged as a flagship when it comes to customer satisfaction and deliverance. As dedicated and self-driven with the six sigma quality parameters, company stands apart when it comes to quality, compliance and integrity. Our partners in growth are proven committed giants in their area of their expertise. Some carry the name such as Soft Bank, Keppel, Smoe Indonesia, Seaways Group etc

Job description:
1.Receive inbound calls including transferred sales leads and calls from current and potential customers.
2.Place outbound follow-up calls to support current customers.
3.Answer questions about the product details, the company, and issues with account for the customers.
4.Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.
5.Perform basic account maintenance activities.
6.Meet Quality Assurance Requirements and other key performance metrics.

Set of Skills:
1.Excellent interpersonal, written, and oral communication skills
2.Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
3.Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
4.Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
5.Must possess and be able to demonstrate strong influencing and closing skills.
6.Ability to learn and navigate new software quickly
7.Ability to type 30 wpm+


Age Limit : 18-35


 

Contact Details
Company Name : RGVS CONSULTANTS - Staffing Solutions
Website : www.rgvsconsultants.com
Executive Name : Vineet Aggarwal
Address : 334, Vishal tower, Distict Centre, Janak Puri 110058
Telephone : 8587849185
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