About Company

Established in 1989, the Country Club Hospitality and Holidays Limited (CCHHL) is a pioneer in the concept of offering 360� leisure hospitality membership services in India. A full range of Country Club speciality services include member exclusive clubbing hubs, splendid holiday destinations, trendy fitness centers and star-studded entertainment events.

The Country Club has over 50 ownership clubs, resorts and hotels in India, Middle East, Bangkok and Sri Lanka. Also, It offers over 25 member exclusive fitness centers and over 4000 holiday exchange associates and Country Vacations global hospitality associates. The massive network consists of social clubs in urban hotspots, city-centric luxurious hotels, serene wellness rejuvenation hubs, beachfront resorts, hilltop vacation homes, wildlife jungle lodges and water amusement parks.

Dubbed as the Powerhouse of Entertainment, The Country Club celebrates several global festivals by inviting leading movie stars including the likes of Sharukh Khan, Kareena Kapoor, Mika Singh, Honey Singh, Govinda, Usha Uthup and Yana Gupta etc to perform exclusively for its members. Also, the network frequently organizes various family amusement events including Live Musical Nights, Food Festivals, Magic Shows and Tambola.

To provide round-the-clock seamless member services, the Country Club offers exclusive Mobile App and a web portal to address real-time holiday reservation, payment transfer, customer grievance and membership data updating facilities.

As part of the corporate social responsibility (CSR) activities, the Country Club supports several key CSR initiatives including schooling of underprovided children, environmental sustainability projects, community health aid and social wellbeing missions.

Job Description

Making payment reminder outcalls for members with overdue payments and ensuring that the relevant TATs/CSATS/ quality standards are strictly maintained
Follow up post the payment reminder outcall: for payment collection or outcall to be made on another date.

Follow up with customers with overdue payments via various communication

Escalating to seniors/supervisors irregular cases and seeking help in closing them.
Identifying complaints received from members and forwarding them to the complaints team for resolution

Provide administrative work related to collection, adjustment to payment apportionment, collation of MIS data.

Field visits to be done as per appointment given by the customer to collect the payment

Age Limit : 18-35

 

Contact Details

Company Name	:	Country Club Hospitality And Holidays Limited
Website	:	www.countryclubindia.com
Executive Name	:	Harshitha
Address	:	Global Head Quarters | Country Club (India) Ltd. 4th & 5th Floor, #6-3-1219/A, Begumpet, Hyderabad - 500 016
Telephone	:	7032919193