About Company

MicroAgility, an award-winning business and technology consultancy, was founded in 2003 by former executives of �Big four� consulting and Wall Street firms. We are a team of agile and results-oriented consultants with first class business, technology, management, and operational experience. In addition, we have an internal database of over 25,000 diverse and qualified Business and Technology consultants that we utilize for building a specialized team (small or large) to help you achieve your goals. - See more at: http://www.microagility.com/#sthash.rk0oha4H.dpuf

Job Description

We are looking for a hands-on, agile, and result-oriented IT Business Analyst for a client engagement in the Financial industry. If you are available and interested, or know someone else who may be looking, please contact me at Career@MicroAgility.com
Title: IT Business Analyst
Location: Portsmouth, NH
Type: Contract, C2C & W2
Rate: $58 to 60 /hour on C2C | $50 to 52 /hour on W2
Duration: Long Term (Possible conversion)
Job ID: 0309-108BA-IT

JOB DESCRIPTION

The Support analyst can be defined as a bridge between the business and the technology. They analyze business issues and request and either process them or define best team to act on them.
Job Responsibilities:
Ensuring a high level of customer satisfaction with various applications used by the firm
Providing technical support to end users, answering complex questions on function and usage of systems
Work on improving the current software with participation in different program or projects
Develop and maintain in-depth knowledge of the firm applications
Ensure proper escalation occurs for unresolved issues to ensure the customer remains satisfied
Support testing of evolution and fixes
Work in the applications team to document users requirements and define solutions
Provide training and support for onboarding users or new team members on applications
Support IT audit being the single point of contact for auditors
Coordinate with business and IT to get information required during audits
Maintain a repository of all documentation required for IT audit purpose
Build a proactive and professional process for avoiding IT audit findings

Requirements & Preferred Skills:
Strong organization skills
Good written and oral communication
Problem-solving, ciritcal thinking and decision-making skills
Documentation and specifications: ability to create clear and concise documentation
Facilitation and Elicitation skills
Experience with Business Analysis tools and visual modeling
Experience with Agile methodology is a plus
IT audit experience is a plus
Industry / product expertise is a plus

Education:
Bachelor’s Degree or Equivalent Experience Required

Age Limit : 22-48

 

Contact Details

Company Name	:	MicroAgility,Inc.
Website	:	http://www.microagility.com/
Executive Name	:	Raj Lodhi
Address	:	707 Alexander Rd, Building 2, Suite 208 Princeton, NJ 08540
Telephone	:	732-993-4616