WFM Executive

Corporate Resources

Job Summary
Company Name
Corporate Resources
Total Vacancies
1 - 3 Years
Key Skills
mis,Advanced Excel,Reporting,Macros,WFM
Functional Area
Logistics/ Supply Chain Management/ Procurement
Area of Specialization
Internet, Ecommerce
Posted On
About Company
Corporate Resources is one of the leading HR Consulting Firm in the eastern India. With over Seven years experience in recruitment, we provide innovative approaches for each of our client�s unique needs. We have in-house capabilities and resources to handle the most challenging aspects of your recruitment process (advertisement, prescreening dedicated resources, and negotiation). We add velocity & value to your recruitment efforts with an additional level of support.

Job Description
Prepares daily reports on advisors attendance.
 Must be proficient and have working knowledge in Excel and Advanced Excel, Macros etc.
 Reconciles attendance daily with employee timesheets against schedule and time in/time out
 Manages changes to scheduling to ensure adequate daily resource coverage.
 Communicate with management and operations team to ensure compliance with company
 Maintain running report of attendance incidents.
 Ensures hours are accurately accumulated and categorized in a format compatible with
company and department payroll procedures.
 Monitor attendance and schedule adherence along with login hour’s adherence.
 Processes management requests for modifications of scheduling events (meetings/training,
 Use accuracy of schedule measurements for continuous improvement, including making
recommendations to improve scheduling efficiency and team member satisfaction.
 Provides analytical support for special projects.
 Collaborate with Fulfilment Operations Department Management on identifying
opportunities to further optimize our workforce.
 Communicates and work with staff members, management and Human Resources.
 1.5 to 2 Years’ experience in Workforce Management, preferably in BPO with at least 150
 Bachelor degree preferred, or 2 plus years relevant work experience.
 Experience with Workforce Management software (scheduling, performance tracking,
 Demonstrated strong analytical skills, with emphasis on forecasting.
 Ability to be highly organized with an emphasis on accuracy and timeliness.
 Ability to organize information and have attention to detail and accurately follow procedures.
 Ability to effectively communicate orally and in writing with co-workers, management team,
other Departments, vendors, and outside agencies, including being sensitive to professional
 Ability to sit the entire work day viewing a computer monitor.
 Ability to work occasionally evenings and weekends to meet deadlines

Age Limit : 25-35


Contact Details
Company Name : Corporate Resources
Website :
Executive Name : SUBHASHREE
Telephone : 7205050084
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